Prompt inspection.
Once your printed pieces arrive, we ask that you review them promptly for alignment with the approved proofs, including layout, text, and quantities.
Return Policy
How charxreluadhexie approaches adjustments to printed orders.
Because each printed piece is custom-designed and produced, this Return Policy focuses on reviewing and resolving issues related to project quality and agreed specifications.
Reviewing your order
Check your printed pieces soon after they arrive.
Documenting concerns.
If you notice an issue, please document it with clear descriptions and photos so we can understand what occurred and discuss next steps.
Working toward a solution
Addressing issues related to approved specifications.
Reprints or adjustments.
When a printed order does not match the approved proofs or agreed specifications, we will work with you to explore appropriate adjustments or reprints.
Case-by-case review.
Since every project is unique, we review each situation individually to determine a fair path forward based on the original project scope.
Questions about this policy
Talk with us if you have concerns.
Share details about your order.
When contacting us about a potential return or adjustment, please include your project name, delivery date, and a summary of what you are seeing.
Use the contact form.
The contact form is the best starting point for any questions about this Return Policy and how it applies to your printed pieces.
Open the contact pageYour rights under U.S. law
This policy works alongside United States consumer protections.
No limitation of legal rights.
Nothing in this Return Policy is intended to limit rights you may have under applicable consumer protection laws in the United States or your state of residence.
Questions about how this applies to you.
If you have questions about how this policy applies alongside your legal rights, please reach out so we can review your specific situation and explain how we handle it.